Privacy policy.

 

PRIVACY POLICY

This Privacy Policy (“Privacy Policy”) describes how Milkhouse Originals (“us”, “we” and “our”) collect, use and share Personal Data (as defined below) of you (“you”) as the user of our website. Terms used in this Privacy Policy not defined herein, shall have the same meanings ascribed to them in our Terms of Service. 

By accessing our website, you are accepting the terms of this Privacy Policy and are consenting to our collection, use, disclosure, retention and protection of your Personal Data, but as described in more detail herein. We reserve the right to amend this Privacy Policy at any time without prior notice to you. While we may send you email notifications of such changes, it shall be your sole responsibility to review this Privacy Policy periodically and update yourself of any changes that might be made. By continuing to access our website, you are accepting the terms of this Privacy Policy in full. Should you not agree to any of the terms in this Privacy Policy, you should stop accessing our website immediately. 

PERSONAL DATA THAT WE COLLECT

We may collect Personal Data about you and any devices you use when you purchase an item from us, correspond with us regarding the website, and otherwise generally access our website for any reason whatsoever. 

"Personal Data" includes any data which may be used to identify or contact you, including but not limited to, your name, address, telephone number, email address, date of birth, nationality, occupation, username and/or other data which may be necessary for you to purchase an item from us. Personal Data shall not include aggregated data or data that, by itself, does not permit the identification of individual persons.

Personal Data that is transmitted to us may include but is not limited to:

  • Information which can identify you such as your name, address, telephone number and email address;

  • Financial data (such as credit card/debit card or bank account details ) when you pay for an item through our website;

  • Postage, billing and other Personal Data used to purchase items;

  • Data through a web form or when you correspond with us regarding an item; and 

  • Additional data required by applicable laws to collect and process an order to authenticate or identify you or to verify the data that we have collected is correct.

We will only gather Personal Data that is relevant for the purposes for which we need it to provide you with our services and an item, and will not gather excessive or unnecessary personal data and/or Personal Data about you.  

We may also collect Personal Data about your interactions with our website, your advertising preferences and your communications with us. This is Personal Data we receive from the devices you use when you access our website or when you otherwise correspond with us regarding an item. 

Kindly note that we may retain a copy of your Personal Data for compliance reasons. This includes updated Personal Data and previous Personal Data for our records. 

COOKIES

We may use cookies, web beacons, unique identifiers and similar technologies to collect data about the pages that you view, the links that you click and other actions you may take on our Website, within our advertising or e-mail content.   


OUR USE OF YOUR PERSONAL DATA

We may use the Personal Data we collect about you to provide you with continuity in services, a personalized experience when you visit our website, to contact you about our website or the items you have purchased through it, provide customer service, a personalized advertising and marketing experience, and detect, prevent, mitigate and investigate fraudulent or illegal activities. 

We may therefore use and retain your Personal Data as follows:

  • To discuss custom-made orders, process orders and handle returns;

  • Operate, maintain, and improve our website and the services provided through it;

  • Verify and carry out financial transactions, including payments, refunds and fraud protection and prevention; 

  • Send you data including confirmations, invoices, technical notices, updates, security alerts, support and administrative messages;

  • To communicate about promotions and other news about items or services;

  • Audits and downloading of data in relation to the same;

  • To identify users to our website;

  • Carry out market research; 

  • To link or combine user data with other Personal Data;

  • Customize, measure and improve our services; and 

  • To provide you with location-based services (such as advertising, search results and other personalized content using your GPS). 

 Your Personal Data may be transferred to any government authority, agency and institution if and as required or permitted by applicable laws and regulations.

SURVEYS, POLLS AND OPINIONS

Should we ask for your opinion on something and/or send you a survey, and should you wish to complete it, your details will only be used for statistical analysis. You can choose to opt out of this at any time and/or not to participate. 

Should you wish not to receive any marketing communications from us you may opt out by contacting us at milkhouseoriginals@gmail.com.

Please note that we will continue to share service level communication including any information related to our items but excluding marketing communications with you, even if you “opt-out” of receiving any information from us. 


THIRD PARTY PERSONAL DATA

If you give us Personal Data about someone else, you must do so only with their explicit and prior consent. You must inform them how we collect, use, disclose and retain their personal data according to this Privacy Policy. 


LINKS TO OTHER WEBSITES

Our website may from time to time contain links to and from other websites. This includes websites owned or controlled by independent parties not controlled or authorized by us. If you follow a link to any of these websites please note that these websites have their own privacy policy, data collection practices and security measures and we do not accept any responsibility or liability for these policies. Please ensure you check these policies before submitting any personal data.


SHARING OF PERSONAL DATA

We may disclose your Personal Data to third parties. This disclosure may be required for us to deliver the items and to provide you access to our website and, to comply with our legal obligations, to enforce our Terms of Service, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraudulent or illegal activities related to our website. We minimize the amount of personal data we disclose to what is directly relevant and necessary to accomplish the specified purpose. We do not disclose your Personal Data to third parties for their marketing and advertising purposes without your explicit consent. 

We may disclose your Personal Data for the following purposes:

  • To help detect and prevent potentially fraudulent and illegal acts, violations of our terms of use and data security breaches, payment processing services, assist us in providing customized advertising and other business operations;

  • We may share Personal Data for legal, protection, and safety purposes;

  • Law enforcement or governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability. We will only disclose data we deem relevant to the investigation or inquiry, such as name, city, state, postcode, telephone number, email address, User ID history, IP address, fraud complaints, bidding and listing history;

  • We may share data to respond to lawful requests and legal processes; and

  • We may share data to protect the rights and property of Milkhouse Originals, our agents, customers, and others. This includes enforcing our agreements, policies, and Terms of Service.


UPDATED DATA

We take steps to ensure that the Personal Data we collect from you is accurate and up to date, and that you have the ability to access and make corrections to it which includes reviewing and updating your Personal Data upon request and honoring any statutory right you might have to access, modify or erase your Personal Data.  You have a responsibility to keep the data that you provide to us updated and we will take reasonable steps to facilitate this. Where you have a statutory right to request access or request the modification or erasure of your Personal Data, we can still withhold that access or decline to modify or erase your Personal Data in some cases in accordance with applicable national laws, but will give you reasons if we do so. 


DATA CHOICES

You may send requests about Personal Data to our email address provided under the Contact Data section below. You can request to change contact choices, opt-out of our sharing with others, and update your Personal Data.

You can typically remove and reject cookies from our website with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our website works for you and you may not be able to access or use certain areas of our website or receive full functionality. 

Note that if you choose to 'opt-out', withhold, block or request that we delete your personal data, you may not be able to receive the benefit of our products or services.


STORING YOUR DATA

By submitting your personal data, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely, in accordance with your rights and in accordance with this privacy policy. All information you provide to us is stored on our secure servers.


SECURITY

We maintain commercially reasonable safeguards to ensure your Personal Data is protected and used in accordance with this Privacy Policy. Only those authorized individuals who have a need to know your Personal Data shall have access to such information. 

In addition, however, it is also important for you to implement sufficient safeguards to protect yourself from any unauthorized access to the device you are accessing our website from.

We take precautions to protect your Personal Data but unfortunately, the transmission of any information over the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Website and any transmission is at your own risk. We shall not collect, use, disclose or transfer your Personal Data except as described in this Privacy Policy unless you give us your permission to collect, use, disclose or transfer it for other purposes. 


CONTACT DATA

We welcome your comments or questions about this Privacy Policy. 

Should you have any concerns about our Privacy Policy, you can contact us at milkhouseoriginals@gmail.com with a description of your concern and we will try to resolve it.